Microsoft Support
Am I looking in the wrong place? My mother called me this afternoon to inform me that her broadband connection is not working. My father is out of town, and they have a funky setup because they connect into my fathers work (Cisco Systems) LAN, so I couldn't even begin to trouble shoot the problem over the phone. Well, my mom has an MSN account she has kept open for numerous years, even though she does not use it :-) she just never got around to canceling her subscription. I told her to dial into her MSN account until my father returned from business, but she can't remember ANY of her configuration settings, yet alone how to get it set up. I suggested she call MSN Tech Support. She had no way of getting the number, so I told her I would look for it on line. Well, I searched and searched and searched, and I still cannot find a number for MSN Support. Am I looking in the right places, or does Microsoft hide help numbers like a lot of other companies. I don't know about you, but it really pisses me off when a company tries to FORCE you to send an email for support by hiding their phone number. Email support is a joke, for most companies it usually takes 48 hours for a response if your lucky. So tell me, am I looking in the wrong place? Can anyone else find the MSN Support number? If you can, please give me a shout.
Thanks,
Jim