Just read on an italian magazine: Symbian Phones are a damage for mobile operators!! 
Accordingly to a research by a company called Mako Analysis, seems that the extreme facility of personalization of Symbian phones (and I want ask them "also Pocket Pc and Smartphone with Windows Mobile???") is a damage for the mobile operators profits, expecialy for the value-add services of these company (you can easily add logos, sounds, programs that you like without the payment of similar services to the companies).
Obviously... this is the power of smartphones... maybe someone is thinking like that to stop smartphone's market? Ridiculous! 
If phone companyes will reduce the requested amount for some services, people will start to use them with continuity!